Digital Learning and Field Reference Resources
Coming in early 2024, customers and colleagues of Climate Control Group have access to exclusive resources and tools
that support learning anywhere and anytime.
Paper copies are difficult to manage and are quickly outdated. PDF copies become hard to manage and often obsolete. Climate Control Group University's digital platform provides accessible, up-to-date information on CCG products and processes.
Featured content: Digital Field Service Guides (Technical) and Field Sales Guides (Sales, including competitive insight) provide timely information on the devices colleagues and customers already use daily, including Apple and Android devices.
This content is an exclusive benefit for CCG customers and colleagues. Whether learning the content from start to finish or using it at the point of need in the field with a lightning-fast search, CCG provides essential knowledge to drive success.
The first technical projects available now include ClimateMaster TC Series, Introduction to R-454B, and Introduction to Geothermal HVAC.
Digital Video Reference
Today’s customer expects vital “how to” information in a readily accessible video format. While proprietary video learning is not recommended on public-facing mediums such as YouTube, the power of video is undeniable in clarifying and providing instructions at times of need. The digital video reference platform was created as an exclusive resource for Climate Control Group customers and colleagues.
The platform offers just-in-time video learning regarding CCG products, including technical and sales topics. Best of all, it is mobile-device optimized! Have information to share? The platform allows user contributions that are posted to the platform upon moderator approval.
Self-Paced Learning
Self-paced learning resources are available across technical, sales, and professional development disciplines. This platform includes practice and application opportunities, traditional self-paced coursework, and just-in-time microlearning content. Distinct, role-based learning paths help define the knowledge needed for the next steps in the learner's career journey.
The CCG University team collaborates with additional subject matter experts across the supported brands to expand the content base. Course transcripts are available to learners and their managers.
